Flying high with Infor M3 - the UP GROUP
Case Study

Flying high with Infor M3 - the UP GROUP

3 min read Jun 18, 2020

The UP GROUP currently has seven locations throughout Switzerland and is a pioneer in the sector of working platform leasing and the powered access industry. Moving ahead with its digitalisation agenda, in autumn 2019 the Swiss company decided, in cooperation with BE-terna, to roll out the Infor M3 ERP solution and the Equipment industry solution based on it from 2020 onwards.

The UP GROUP has specialised in the rental, sale and servicing of machinery, equipment, and tools for working at height since it was founded in 1979. Its in-house rental fleet, which now includes about 1,300 machines, has something for almost any powered access issue. The increasing complexity involved with this led to the need for a new administrative system.

Deciding which software solution to implement within the UP GROUP was easy for the Swiss company; that’s because it was already familiar with how Infor M3 worked and knew it was rated highly in terms of user-friendliness. BE-terna's special industry solution for the equipment industry attracted particular praise. Jürgen Schmitt, Head of IT at UP AG, expressed satisfaction with the results:

In BE-terna we have a partner we can communicate with at eye level. In particular, we were very impressed with the degree of functional coverage offered by Infor M3; even the standard version meets almost all of our requirements.

High standards - lofty goals

The aim of launching the system is to cut down on pre-existing stand-alone solutions and, in doing so, to reduce duplicated working steps, while at the same time eliminating interface problems. Going forward, BE-terna’s Equipment solution will map out all of the rental, sales, and service processes of the UP GROUP in one platform, thereby ensuring a uniform IT landscape. In addition, the company will have access to all the relevant contracts and the complete service history with just one click in the integrated dashboard. This overview is also essential for keeping track of upcoming services for various lifting platforms, identifying any due repairs ahead of time and preparing and assigning service technicians more efficiently for their upcoming tasks.

Move up a level with BE-terna and Infor M3

BE-terna and its industry solution have provided the UP GROUP with a future-proof business software solution that covers all of its business areas and one that can fulfil specific requirements too. The go-live at the site in Affoltern am Albis is planned for the start of next year, with the roll-out to other locations set to follow shortly afterwards.

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About UP GROUP

As the Swiss market leader and the first port of call for the rental, sale and servicing of working platforms, the UP GROUP works hard to develop lasting customer relationships. Its range spans from small scissor platforms right through to truck platforms which extend to working heights of more than 50 metres. A top performer across all areas, UP is raising the bar in the industry and securing its future in the process. The UP GROUP sees itself as a problem-solver for all scenarios where working at height is involved. Whether for industry, trades or government institutions - the UP GROUP has the right working platform to suit every need. As well as a rental fleet featuring about 1,300 machines, it also offers training, certification, and all the necessary accessories: Be it safety harnesses, machine operators or even workshop services. Our services also include working platform sales and a 24/7 fault support line.

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