Modern ERP for growing and complex businesses

• Lean, process, and discrete manufacturing: Organisation can be supported by different manufacturing approaches based on real needs and production methods.
• Product configuration: It is a necessity to offer a range of configurable items to adjust to customer specific needs in today’s business environment.
• Shop Floor Management: Manage shop-floor operations in an efficient and user-friendly manner. 
• Master planning: Balance future needs in single, multi-site and/or multi-company environments based on current requirements, forecasts, or machine learning predictions.
• Capability and Resource Scheduling: Have the possibility to allocate and schedule resources based on availability and capability needs for specific production operations.
• Quality Management: Provide quality management transparency in the manufacturing process and manage turnaround times for the handling of non-conforming products.

• Order Management System: Use a one-time order-entry approach to be efficient and transparent in external, internal or intercompany scenarios.
• Demand Forecasting: Forecast demand based on your experience, or with additional techniques using data within or outside your ERP, enhanced by advanced machine learning algorithms.
• Inventory, Warehouse and Transportation Management: Manage end-to-end logistic chains in flexible, simple or advanced ways, using out-of-the box static or mobile capabilities.
• Service management: Establish service agreements and service subscriptions, handle service orders and customer inquiries to manage and analyse the delivery of services to customers.
• Quality Management: Provide quality management transparency in all logistics processes and manage turnaround times for the handling of non-conforming products.

• Project forecasts and budgets: Control and forecast your project from an operational perspective together with project budgeting for financial monitoring.
• Project resourcing: Determine and reserve correct resources for the project, integrate work breakdown structures, estimate resource costs, draft project budgets and synchronise capacity. 
• Intercompany project invoicing: Create customer invoices against a project in a borrowing legal entity by using intercompany timesheets, expenses, and vendor invoices in a lending legal entity.
• Project cost accruals: Track accrued project costs from purchase receipts in cases where invoices arrive later than goods and services are delivered, thus obtaining correct insights on KPIs, financial and project reports. 
• Project invoicing: Create project invoices based on materials, expenses, hours, recorded fees and billing schedules in connection with projects. 
• Project analysis: Evaluate the transactions that occur during projects, the accuracy of estimates and forecasts, the utilisation rates of the project team-members, and the overall success of projects. Monitor project cashflow and review project statements using various analytical tools. 

• High visibility of physical assets: Asset data can be hierarchically arranged, related to physical locations, and can provide both financial and technical overviews of company assets.
• Automated request and work order management: Corrective and preventative maintenance of physical assets is carried out through maintenance requests and work orders, containing multiple maintenance jobs with capabilities such as condition-based maintenance and a powerful scheduling engine to schedule work to different employees. 
• Efficient spare parts management and tracking: Provides a complete overview of item utilisation for assets, which optimises the maintenance process.
• Cost control and KPIs: Insights into costs (forecasts vs. actual) from different perspectives (assets, physical location, work orders). Overview of performance of assets based on uptime, downtime, repair time, Mean Time Between Failure.

• Customer engagement across all channels: Your customers can decide on which device and at which location they want to shop. With the latest technologies, you ensure a consistent and smooth process at all times - across all online and offline channels.
• Build customer loyalty: Get a clear view of each customer journey and respond quickly to their needs. Use smart tools to strengthen your brand and foster lasting customer relationships.
• More e-commerce success: Drive your business forward in digital commerce with an end-to-end solution that easily adapts to your needs across all traditional and new shopping channels.
• AI-driven smart commerce: Enable personalised commerce experiences and integrated and optimised back-office operations with deep AI capabilities. Improve the customer experience and achieve a better ROI.

Note: Dynamics 365 Commerce is an optional application that integrates with Dynamics 365 Finance & Supply Chain Management. It is not part of the core FSCM capabilities and may require separate licensing.