Wholesale Industry

ERP software for wholesale businesses
End-to-end solutions

Maximum transparency, efficiency, and control in purchasing, warehousing, logistics, and sales. With this Microsoft-based solution, you can seamlessly manage all wholesale processes and maintain an overview of goods flows, inventories, and orders at all times.

Success through networked wholesale processes

Wholesale is undergoing radical change: margin pressure, rising customer demands, and complex supply chains require consistent digitalization. Only those who automate processes, utilize data, and respond flexibly to market changes will remain competitive. BE-terna supports wholesalers with customized ERP solutions that seamlessly connect warehouse management, logistics, sales, and finance.et.

Inventory under control – precise, transparent, efficient

Accurate inventory levels are key to delivery capability – while minimizing capital commitment. However, fluctuating demand, a wide variety of items, and complex supply chains make inventory management a challenge. With intelligent ERP functions, you can manage your inventory based on data and precisely according to demand. Automated procurement processes, transparent warehouse movements in real time, and predictive planning help you avoid excess inventory and minimize delivery bottlenecks.

B2B sales reimagined – digital, simple, customer-focused

Today's wholesale customers expect more than traditional order forms. They want real-time availability, and customized pricing and terms models. With a modern B2B platform, you can create digital sales channels that integrate seamlessly into your ERP system and strengthen customer loyalty. Whether it's mobile ordering, automated approval processes, or customized product catalogs, your customers can place orders faster, more accurately, and more conveniently. At the same time, you reduce the workload on your internal sales teams and create more time for personal customer service.

Intelligent processes – with cloud, AI, and automation

Wholesale requires top performance in logistics, sales, and customer service. To keep pace, digital innovation is essential. With a modern, cloud-based ERP solution, you can automate processes along the entire value chain: from goods receipt to warehouse robotics and automatic picking to AI-supported sales forecasts. Sales processes can be accelerated via smart workflows and chatbots, and customer service is supported digitally around the clock. The result: greater efficiency, fewer errors, and a system that scales with your business. 

Modules and functionalities

Quick overview of Wholesale ERP functionality

CONSUMER FACING

Planning & Procurement

Merchandising & Distribution

Service

You create a smooth customer journey by integrating online and offline sales channels. You get a unified 360-degree customer view for more personalized marketing and tailored customer experiences. Moreover, you can easily build loyalty programs to increase repeat business. 

  • Loyalty programs
  • Mobile/App
  • Customer service
  • Marketing campaigns

You manage your inventory more effectively through insights into demand forecasting, inventory levels, and order recommendations. Moreover, you collaborate with your suppliers and optimize procurement processes, and you analyze historical data and trends to better plan for fluctuations and changing.

  • Merchandise planning
  • Demand forecasting
  • Business analytics
  • Order processing
  • Vendor management
  • Assortment management
  • Batch and serial numbers

You create and manage product assortments based on customer preferences. You allow for dynamic pricing and promotion to run targeted promotions. Further, you optimize supply chain operations to ensure efficient distribution of products to stores and customers. 

  • Inventory reservation
  • Logistical processing
  • Direct delivery
  • Warehouse management
  • Batch and serial numbers

You manage orders and fulfillment efficiently by optimizing order routing, allocation, and delivery options. You also manage customer inquiries, complaints, and support requests, which improves overall customer service. In addition, you manage all financial data and get a comprehensive overview of the state of your business.

  • Repair
  • Appointment scheduling
  • Value-added services
  • Spare parts management
  • Rental management
WHY CHOOSE US?

BE-terna is your wholesale ERP specialist

We offer you a comprehensive, transparent end-to-end solution specifically designed for wholesale. Thanks to our many years of expertise in implementing ERP, CRM, and project management solutions based on Microsoft Dynamics 365, we know exactly what the industry needs.

  • With our cloud-based wholesale solution, you get a system that is perfectly tailored to your business and combines all the important functions – from inventory management and order processing to customer relationship management (CRM).
  • You get full transparency in real time across all areas of your business through digital and automated processes.
  • The solution reduces costs and increases revenue, supported by an efficient marketing and sales strategy.
  • You gain more flexibility to quickly scale your business in response to changing conditions.
  • Make better decisions thanks to AI and machine learning capabilities that transform data into valuable insights.
  • In addition, you have a dedicated contact person at your side who takes care of billing, project management, service, and support.
Talk to our experts

Matthias Breitenstein

Business Area Manager

I am your go-to expert for industry-specific challenges in fashion & commerce with Microsoft Dynamics 365. With our industry expertise and a keen sense of your needs, we can help you optimize your processes along the entire value chain - from merchandise management to omnichannel solutions and customer management. Together, we will develop the perfect strategy to drive your digital transformation, increase your efficiency and secure your competitiveness.

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