Service and rental industry

Streamline Equipment Rental & Service with Full Lifecycle Control

Maximize equipment profitability and uptime with a proven cloud solution designed for rental, service, and equipment businesses.
BE-terna delivers a ready-to-run platform built on Infor M3 CloudSuite Equipment — combining deep industry functionality with best practices, preconfigured workflows, and implementation expertise.
Preconfigured Workflows – Embedded Industry Best Practices – Scalable Across Borders

Optimize Every Stage of the Equipment Lifecycle

BE-terna’s industry-specific solution empowers equipment rental and service providers to manage every step of the asset lifecycle — from flexible rental contracts and predictive maintenance to real-time asset tracking and mobile service operations.

Designed for scalability, it supports global business models with multi-language, multi-currency, and multi-entity capabilities. The result? Boosted profitability, reduced downtime, and harmonized operations across all locations.

Solving Equipment Rental & Service Challenges with a Unified Platform

Predictive Service Planning

Maximize Equipment ROI: For high-value assets, availability and performance are critical. Our platform offers full lifecycle tracking, real-time condition monitoring, and automated service scheduling. Predictive maintenance reduces unplanned downtime and helps each asset perform at its peak.

Centralized Spare Parts & Field Operations

Streamline Complex Rental & Service Workflows: From short-term rentals to SLA-driven field services, manage everything in one place. BE-terna, powered by Infor M3 CloudSuite, centralizes pricing, invoicing, scheduling, and logistics — delivering seamless, automated experiences across the board.

Digital Transformation for Growth

Scale Beyond Legacy Systems: Outdated, disconnected tools hold you back. Our cloud-based solution replaces them with a modern, integrated platform for analytics, planning, and operations — ideal for businesses expanding across regions or business units.

  • Product configurator and product structures 
  • Change management 
  • Batch number and serial number management 
  • External production and extended work bench 
  • Material requirements planning 
  • Capacity planning 
  • Operational data recording 
  • Supply chain orders for transparent order networks 
  • Transport planning 
  • Packaging management 
  • Rental agreements 
  • Rental offers 
  • X rental, up/down rental 
  • Fleet monitoring 
  • As-built structures 
  • Warranty and claims management 
  • Component life cycle management (usage, reliability, cost-effectiveness) 
  • Skills management for service technicians 
  • Service and technician planning 
  • Client service desk 
  • Opportunity Management 
  • Promotions 
  • Configuration (CPQ) 
  • Competitor management 
  • Price and conditions management 
  • Mobile Sales 
  • Ready-made, expandable reports 
  • Individual dashboard and intuitive operation 
  • Integrated solution suite 
  • Feedback functions for predictive analyses, forecasts and budgeting 
  • In-memory calculation 
  • Integration of Microsoft Office documents  

In BE-terna we have a partner we can communicate with at eye level. In particular, we were very impressed with the degree of functional coverage offered by Infor M3; even the standard version meets almost all of our requirements.

Jürgen Schmitt, Head of IT
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The project was very important for us. We do not consider the introduction of M3 as a pure IT project, because all processes within the business are involved and we expect improvements in all areas.

Mag. Hermann Lindner, Managing Director
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With BE-terna, we have found a partner who supports us in achieving our ambitious goals.

Peter Eder, Managing Partner
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