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BE-terna excels in Microsoft-based retail business software adapted to your company’s specific needs. We have developed a holistic approach that integrates ERP core functionalities, preconfigured and customized retail process chains, and tailor-made tools that impress down to the last detail. Whether you are a 300-store operation, a wholesaler, or an online retailer, you get a smooth and transparent end-to-end retail solution.
Basically, you want to integrate and digitalize the various business functions in your company to streamline retail operations, enhance the customer experience, and drive business growth through data-driven insights and efficient supply chain management.
Quick overview of Retail ERP functionality
You create a smooth customer journey by integrating online and offline sales channels. You get a unified 360-degree customer view for more personalized marketing and tailored customer experiences. Moreover, you can easily build loyalty programs to increase repeat business.
Back-office processes
You manage your inventory more effectively through insights into demand forecasting, inventory levels, and order recommendations. Moreover, you collaborate with your suppliers and optimize procurement processes, and you analyze historical data and trends to better plan for fluctuations and changing.
You create and manage product assortments based on customer preferences. You allow for dynamic pricing and promotion to run targeted promotions. Further, you optimize supply chain operations to ensure efficient distribution of products to stores and customers.
You segment your customer base based on various criteria, such as purchase history, demographics, and behavior, which allows for more targeted and personalized marketing campaigns. Moreover, you create and manage marketing and loyalty campaigns, all from within the ERP system.
You manage omnichannel sales by integrating physical stores, e-commerce, and mobile sales channels, providing a seamless shopping experience for customers. You also efficiently manage inventory across all channels, reducing overstock and stockouts while improving overall inventory visibility.
You manage orders and fulfillment efficiently by optimizing order routing, allocation, and delivery options. You also manage customer inquiries, complaints, and support requests, which improves the overall customer service experience. Further, you manage all the financials and get a comprehensive view of the health of your business.
The retail industry is one of our top specialties, and we have helped many retailers – small and large - through the years with our industry-made ERP solutions. We guarantee you a smooth and transparent end-to-end retail solution. We have many years of experience in building various retail ERP, retail CRM, and retail project management solutions on top of Microsoft Dynamics 365.
Manor, Switzerland's largest department store group, partnered with BE-terna to implement Microsoft Dynamics 365 Finance & Operations as its central cloud ERP platform. The solution connects stores, online sales, logistics, and suppliers, supporting more than 4,500 daily ERP users. Together, Manor and BE-terna continuously improve retail processes, introduce new functionalities, and prepare the business for further automation and AI.
The results:
PONDS Group, a European footwear retailer operating more than 280 stores across nine markets, partnered with BE-terna to connect its growing retail operations. Building on a successful Microsoft Dynamics NAV implementation and AI supported inventory planning with ALISA AI, the group is introducing Microsoft Dynamics 365 Business Central and LS Central to standardize processes across brands, stores, and countries.
Modulor, a Berlin retailer specializing in art, design, and creative supplies, partnered with BE-terna to optimize its warehouse logistics using the BE-terna Reactor Platform. With more than 35,000 products across its concept store and online shop, Modulor needed a more efficient way to manage complex inventory processes. The new mobile application reduces manual work, minimizes picking errors, and improves warehouse efficiency.
Salvia, a Croatian distributor of premium food and beverage brands with retail operations, partnered with BE-terna to implement Microsoft Dynamics 365 Business Central. The cloud ERP solution connects sales, purchasing, warehouse management, and retail operations, replacing manual processes with automated workflows and providing greater transparency across the business.
Our future-oriented application for mobile devices
Use all advantages of our integrated POS software
BI directly in your ERP system
Every day, Manor manages vast volumes of data and transactions across stores, online sales, logistics, and suppliers. To keep these operations connected and scalable, Switzerland’s largest department store group follows a clear single platform strategy. Together with BE-terna, Manor implemented Microsoft Dynamics 365 Finance & Operations as its central ERP platform and continues to expand it while daily operations remain fully active.
I am your go-to expert for industry-specific challenges in fashion & commerce with Microsoft Dynamics 365. With our industry expertise and a keen sense of your needs, we can help you optimize your processes along the entire value chain - from merchandise management to omnichannel solutions and customer management. Together, we will develop the perfect strategy to drive your digital transformation, increase your efficiency and secure your competitiveness.
