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With Microsoft Dynamics 365, you can effortlessly connect your business, people, and data with one single business solution suite that goes beyond traditional ERP and CRM.
Microsoft Dynamics 365 is a comprehensive business application suite designed to address various challenges faced by companies across different industries. Some key challenges that Dynamics 365 aims to solve include:
No matter if your company is a local medium-sized or large, global organization, you can benefit from one solution that unifies your entire business. The solution adjusts to your specific needs and provides companies of different sizes with value-creating capabilities.
A world-class ERP solution that manages your finance and supply chain operations at multiple sites.
A modern cloud ERP solution for small and medium-sized businesses.
Microsoft Dynamics 365 applications that work on their own, but even better together.
A suite of low-code/no-code tools to create custom apps, automate workflows, and analyze data.
Microsoft Dynamics 365 is tailor-made for industry-specific business processes. The design is flexible, so you can adjust to your company’s specific needs and requirements without extensive coding knowledge or experience.
Our industry solutions for production companies have been specially tailored to the needs of discrete manufacturing and the automotive supplier industry. They are aimed at variant, series and individual manufacturers, ensure efficient order processing and quality control and accelerate your production and logistics processes.
Discrete Manufacturing Automotive
Our industry solutions for process manufacturing, with a focus on the chemical, food and pharmaceutical industries, support you in automating your processes and ensuring precise compliance with legal regulations. This puts you in the best position to withstand the constant pressure to innovate and react flexibly to changing market conditions.
Chemicals Food Pharma
Our comprehensive industry solutions for retail offer you a holistic overview of the entire supply chain: from the initial idea, through production and wholesale and retail, to sales in the web store or at the point of sale. We automate and simplify your processes so that you can meet your customers' requirements in the best possible way in this fast-moving environment.
Fashion & Apparel Retail Wholesale
With our business software solutions for the energy industry, we support you on the one hand as an energy supplier in improving your sales processes as well as customer services and on the other hand in managing complex projects in electricity, power, gas and water infrastructure companies.
Energy Suppliers Utilities & Infrastructure
With our BE-terna Services solutions for the IT industry, construction and service & rental, you can unlock the full potential of your business. Benefit from the integrated project management functions to optimize workflows, detect errors early on, drive your growth and focus completely on your core business.
Professional Services Services & Rental Construction Services
With our industry solutions for Financial Services, you offer your customers optimal security and support in the banking and insurance industry. From marketing and sales to customer service, you get the full overview of your customer data to make the right decisions quickly.
Banking Insurance
Being awarded with the 2023-2024 Microsoft Business Applications Inner Circle , BE-terna is now among the top 1% of Microsoft partners worldwide. Membership in this elite group is based on sales achievements that rank BE-terna in the top echelon of Microsoft’s Business Applications global network of partners. If you choose to cooperate with us, we guarantee that we are your safe pair of hands all the way. BE-terna acts as your single point of contact and trusted go-to partner for any of the Microsoft solutions, so you don’t have to handle a patchwork of partners.
We help you get the most out of Microsoft Dynamics 365 – without extra fees:
Explore BE-terna:About BE-terna Our success stories - Case studies
Connected solutions enhance Microsoft Dynamics 365 Platform by expanding its functionality and improving the overall user experience. They empower businesses to deliver better customer service, optimize operations, and make more informed decisions. The choice of connected solutions depends on an organization's specific needs and goals.
Microsoft 365
By connecting Dynamics 365 with Microsoft 365 (office applications), users can access emails, calendars, and documents from within the CRM, streamlining communication and enhancing productivity.
IoT Integration
For businesses in manufacturing and asset management, integrating IoT solutions with Dynamics 365 can provide real-time data from connected devices. This helps predict maintenance needs and improve overall operational efficiency.
AI and Machine Learning
Integrating AI and machine learning solutions can enhance decision-making and automate processes. For instance, AI-driven chatbots integrated with Dynamics 365 can improve customer service by handling common queries and routing more complex issues to human agents.
LinkedIn Sales Navigator
Dynamics 365 Sales can integrate with LinkedIn Sales Navigator, offering valuable insights into leads and prospects. This integration helps sales teams identify and connect with the right decision-makers and engage in more personalized and effective sales conversations.
BabyBjörn, a Swedish family-owned manufacturer of baby products, modernized its global operations with Microsoft Dynamics 365 Finance and Supply Chain Management . Together with BE-terna, the company replaced its outdated ERP system with a unified platform connecting subsidiaries across Europe, Asia, and North America, improving coordination and operational efficiency.
The results:
illwerke vkw, one of Vorarlberg’s leading energy providers, modernized its customer service processes with an intelligent CRM solution built on Microsoft Dynamics 365 Customer Service , Power Automate, and AI Builder. Together with BE-terna, the company transformed fragmented email-based workflows into a centralized, automated service platform within just six months.
Salvia, a premium food and beverage distributor in Croatia and Slovenia, modernized its operations with Microsoft Dynamics 365 Business Central . Together with BE-terna, the company replaced its legacy system with a cloud-based ERP platform that integrates finance, sales, purchasing, and warehouse management while enabling more efficient distribution processes.
VAUDE, a leading outdoor equipment and apparel brand, enhanced its internal sales processes with an AI agent integrated into Microsoft Dynamics 365. Developed together with BE-terna, the “smart colleague” automatically processes incoming orders and inquiries, reducing manual administrative work and allowing sales teams to focus more on customer relationships and value-adding activities.
Infobip, a global omnichannel communications platform headquartered in Croatia, needed a finance system that could keep pace with its rapid international expansion. Together with BE-terna, the company implemented Microsoft Dynamics 365 Finance to create a centralized financial platform supporting operations across more than 90 countries, enabling better visibility, governance, and scalability for continued growth.
