Go-live for the Upper Bavarian tea specialist
Case study

Go-live for the Upper Bavarian tea specialist

3 min read Mar 16, 2020

Bad Heilbrunner
Bad Heilbrunner

Bad Heilbrunner Naturheilmittel GmbH & Co. KG , based at the eponymous location Bad Heilbrunn, started live operation with the ERP solution Infor M3 on 1 November 2018. The project was implemented by BE-terna GmbH, which also successfully rolled out Infor M3 at the parent company Group HERMES ARZNEIMITTEL GmbH.

ERP for tea – Bad Heilbrunner goes live with Infor M3

Achieve uniform structures

As the subsidiary of the company Hermes Arzneimittel, where Infor M3 had already been implemented several years earlier, it was only a matter of time before Bad Heilbrunner replaced its own outdated ERP system with Infor M3

Other reasons for choosing Infor M3 included having the same data structure as the parent company and the straightforward maintenance for the IT department.

With a well-established partner

Because of the successful and smooth software rollout at the parent company Hermes Arzneimittel, everyone involved agreed that their own implementation project should be carried out with BE-terna: 

Thanks to the professional teamwork, the consultants’ extensive process know-how and ultimately our mutual trust, after the M3 go-live, completed back in 2014, for our companies Hermes Arzneimittel GmbH (Germany) and Hermes Pharma Ges.m.b.H. (Austria), we are now able to convert our company Bad Heilbrunner GmbH to M3,

said Anne Reinhardt, project manager at Hermes Arzneimittel, summarising the decision for BE-terna and yet another successful collaboration.

Customised standard solution

Because of its industry-specific alignment, the new ERP system required only minor adjustments to suit the processes of Bad Heilbrunner. The only challenges were the linking of third-party systems of external partners and the simultaneous rollout of the warehouse management software

As the collaboration between BE-terna and the Bad Heilbrunner project team was such a perfect match, both professionally and on an interpersonal level, it was possible to roll out Infor M3 in little time in the specialist areas purchasing, production, logistics, sales, dispatch, financial accounting and cost accounting. With the implementation of Infor M3 at Bad Heilbrunner complete, more than 500 users now use the ERP software in the HERMES company group.

ERP solution for Food industry

Process optimization for food producers


About Bad Heilbrunner Naturheilmittel GmbH & Co. KG

Bad Heilbrunner Naturheilmittel GmbH & Co. KG was founded in 1967 at the eponymous location Bad Heilbrunn in Germany. Bad Heilbrunner has, from the outset, made use of the valuable naturopathic knowledge that is linked to the Benediktbeuern Abbey and now combines it with the latest findings from phytotherapy. The unique blend of history and progress, nature and medicine, guarantees high-quality natural products with a medicinal effect. As a subsidiary of HERMES ARZNEIMITTEL, the tea supplier currently has 90 items in its portfolio. Bad Heilbrunner sells roughly 29 million packets of tea every year and is considered a market leader in Germany’s food and drugstore markets with roughly 60% of medicinal tea sales

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