5 most important steps that insurance
companies should follow in 2022

Policyholders are changing the future of claims

Get access to the E-BOOK

5 most important steps that insurance companies should follow in 2022!

5 most important steps that insurance companies should follow in 2022!

Accenture‘s research states that for 94% of customers, speed and claim process transparency are the most significant contributors to customer loyalty.

The very structure of policyholders has been changing as millennials have slowly entered the insurance market. The critical factor that requires insurance companies to keep pace with digital transformation and technologies is the fact that policyholder expectations and needs are ever-changing.

Younger generations are attached to their phones and other gadgets, and are more likely to embrace digital channels and technologies. As a result, today‘s customers expect a fully digital experience, with tailored-made products and services.

Download e-book and find out what are the 5 most important steps that insurance companies should follow in 2022!

Free e-book for insurance professionals
learn more about digital claim customer journey

How and Why Insurance companies can Digitalize the Claims Customer Journey

Customers want a quick, hassle-free claim filing and approval system that can be available on their phone anywhere and anytime.

Get access to the 6-min Digital Claim Customer Journey educational demo video, where you will discover how simple it is to implement a digital claim customer experience with the BE-terna Insurance CRM solution!

Get access
End-to-end Insurance cloud CRM solution for sales, marketing and customer care activities.

BE-terna Insurance CRM

Why BE-terna Insurance

  • The biggest Insurance CRM team in Europe: The BE-terna CRM department operates with the highest number of team members for insurance solutions in Europe, which is why we are able to ensure truly responsive and reliable service.
  • 100% specialised in the insurance industry: No need to accept compromises, we understand every aspect of your insurance business
  • Market-specific solutions: We are able to comply with local legal requirements
  • Always close to you: Our international team is experienced in working with the insurance industry all around the globe (85+ countries).
  • Cloud-based: We are the leading European insurance CRM cloud-base provider, however we do also provide on-demand deployment. 
  • Global portfolio: Our customers include numerous global corporations and innovative midsized insurance companies, who strive to gain competitive advantages by using the BE-terna Insurance CRM solution
  • Top 1% Microsoft Partner worldwide: BE-terna ranks among the top performing and most innovative Microsoft partners globally. 
Talk to us

Let us show you around

Have a closer look at the Customer Engagement platform for the Insurance industry, using a personalised demo based on your needs, see how we can scale your Sales, Customer Service and Marketing. 


Trusted by