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Finding the right business solution:
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Energizing customer service with intelligent automation
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The "Intelligent Automation" specialization is awarded exclusively to partners who meet strict criteria.
BE-terna offers different industry-specific Enterprise Resources Planning solutions. ERP is the core of a business, automating and managing daily processes across all departments and locations.
World-class ERP for multi-site finance and supply chain management.
A modern all-in-one ERP for small and medium businesses.
A next-generation technology platform that powers fully integrated, industry-specific solution suites.
ERP software provides a centralized and comprehensive view of an organization's data. It also helps organizations connect all processes, people, and data across the entire business.
With intelligent, automated, and industry-specific ERP software, businesses achieve:
ERP is designed to benefit a wide range of businesses and organizations across various industries. BE-terna caters to segments and micro-segments in the following industries:
Customers today expect more than fast responses. They want to feel understood. A support call, a chat message, or a social media comment always carries emotion as well. This is exactly where Sentiment AI comes in. Using artificial intelligence, the technology analyzes how people feel in conversations and written communication and makes emotional signals visible. Combined with Microsoft Dynamics 365 Customer Engagement, it becomes a powerful tool for empathetic and data driven customer communication. Companies gain insight not only into what customers say, but also into how they mean it.
