Smarter ERP starts with a Business Process Catalog

But a BPC is far more than just a glossary. It becomes the backbone that connects business processes to solution requirements, Dynamics 365 configurations, testing, training, and governance. With this shared foundation, scope becomes clearer, fit-to-standard decisions are made sooner, and leadership gains a transparent view of how design choices deliver business value. 

Workshops that drive real decisions

 At BE-terna, we run hands-on workshops that bring your Business Process Catalog to life and turn it into a practical decision-making tool. We start by prioritizing your value streams—such as make-to-stock versus make-to-order—and identify the most business-critical processes. Then, we analyze current challenges, design future-state processes, and highlight real gaps. Early in the process, we also define roles, controls, data requirements, and quality metrics to ensure nothing is overlooked. We clarify what “good” looks like with agreed KPIs and turn process flows into test scenarios with clear acceptance criteria.

Shorter implementation, less rework 

When everyone works from the same definitions, design cycles become faster and cleaner.  We often see 20–40% shorter design cycles , 15–30% less rework , and 10–20% fewer late change requests.

Testing improves too, because it’s based on end-to-end processes rather than isolated screens. Security also benefits, with role-based access defined directly from processes—not from one-off decisions.

After go-live: continuous improvement with clarity 

Post go-live, your BPC becomes a hub for ongoing development. Every incident or improvement request is linked back to the catalog and prioritized based on its impact on KPIs. This ensures your backlog is driven by business results, not a growing list of support tickets. Customers typically experience: 

• 20–30% fewer incidents in the first year 
• 30–50% faster change cycles 
• 1–3 days shorter order-to-delivery times 
• 5–10% lower inventory levels, thanks to better control parameters and master data

The business case: fast ROI 

A simple, scalable model 

At BE-terna, we recommend a streamlined but scalable approach: a living Business Process Catalog, a decision and gap log, defined KPIs and controls, and traceable test scenarios.

The roles are clear: process owner is responsible for results, solution architect for the whole, product owner for priorities and QA for coverage and quality.

Get started in just two weeks