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Rethinking process analysis: Process mining with BE-terna

3 min read • Oct 22, 2025

Solution Architect

Hidden bottlenecks, inefficient workflows, and unexpected process variations can cost time, money, and energy. But how can companies make their actual business processes visible enough to target optimization effectively? The answer is process mining. BE-terna helps organizations unlock real value—data-driven, transparent, and sustainable.

What is process mining—and why is it more relevant than ever?

Process mining is a data-driven method for analyzing and optimizing actual business processes. It uses digital traces from IT systems to reconstruct workflows, visualize them clearly, and uncover optimization potential. This gives companies objective insights into how their processes really run—including all the detours, variations, and rework.

Making process mining tangible with BE-terna

At BE-terna, we guide organizations through the launch and evolution of their process mining initiatives. Our holistic consulting approach combines technological expertise with a strong focus on delivering real value.

Our services at a glance:

Process analysis: Identify inefficiencies, bottlenecks, and process deviations
Process visualization: Provide transparency through clear visualizations that support communication and decision-making
Process optimization: Strategically support the implementation and evolution of process mining
Change management: Facilitate organizational transformation—from stakeholder communication to anchoring new processes
Process automation: Identify and implement automation opportunities based on gained insights

Powered by Microsoft: Process mining with Power Automate

We rely on Power Automate Process Mining, part of the Microsoft Power Platform. It offers seamless data integration via standard connectors, smart visualizations, detailed drilldowns, and AI-based root cause analysis. Plus, with Power BI built in, decision-making becomes real-time and evidence-based.

Platform highlights include:

Intuitive process maps and hierarchical views
KPI-based analysis and rule monitoring
Benchmarking of process variants
Co-Pilot integration for faster results
AI-powered root cause analysis and actionable recommendations

A structured, collaborative, hands-on approach

Digital transformation starts with understanding your own processes. Process mining empowers companies to work more efficiently and build greater resilience. In every project, we see how data-driven decisions lead to transparency—and how that creates a foundation for real change.

A typical BE-terna process mining project begins with defining a pilot process. After data is provided, we import and visualize the process. Together with our customers, we analyze the flows, uncover optimization opportunities, and support implementation. Throughout the journey, our experts from Dynamics 365 Finance, Supply Chain Management, Customer Engagement, Power Platform, and Agentic AI work hand in hand with you.

Process Mining

Interested?

Whether you're just beginning your process optimization journey or looking to kick-start automation initiatives—process mining with BE-terna opens up new perspectives for your business. Let’s discover the potential together.

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Topics

Digital Transformation

About the Author

Pascal Dannecker