Infor, Microsoft, and the right ERP fit
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Infor, Microsoft, and the right ERP fit

6 min read May 04, 2026

Choosing a cloud ERP system is not just about comparing features. It is about finding the ERP ecosystem that fits your processes, your organization, and your goals.

The Gartner® Report “Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises” offers a helpful view of the market. Gartner evaluates providers based on criteria such as product or service, customer experience, innovation, vertical or industry strategy and geographic strategy.

Why the right fit matters more than the strongest feature list

Microsoft Dynamics 365 and Infor are both positioned as a Leader in the market. Both offer strong ERP capabilities, but they do so with different strengths and priorities. That is why the best ERP choice is rarely a simple either or decision.

At BE-terna, we start with what fits your business best. As a trusted partner of both Infor and Microsoft, we help companies choose the ERP path that supports their processes, their future goals, and the way their organization works every day. We do not push one system over another. We listen, compare, and guide our customers toward the solution that creates real value. This is how ERP projects become clear, manageable, and practical. The result is a solution that works in daily business, supports better decisions, and helps companies achieve measurable results.

Industry processes turn ERP into real business value

Many ERP projects start with a long list of requirements. That list matters, but in practice, another question often becomes more important: How well does the solution support the processes that are critical to your business model? The evaluation criteria of Gartner® reflect this view. Providers are not only assessed by product and service. They are also evaluated by how well they understand markets, support industry needs, and help customers implement solutions successfully.

This is where ERP creates real value.A strong standard platform matters. But the real impact comes when that platform supports reliable, industry-specific processes in daily business. For product-centric companies, process fit is a key decision factor. ERP needs to support how the business works today and how it needs to grow tomorrow. That means clear processes, practical workflows, and a solution that can keep pace as priorities change.
Key Facts

Strengths of the systems according to BE-terna

Microsoft:

  • A scalable platform and close integration with Microsoft tools
  • Standardized end to end processes
  • A broad app, data, and partner ecosystem

Infor:

  • Complex operational processes close to standard
  • Strong coverage in manufacturing, supply chain, and industrial environments
  • CloudSuite solutions with a clear industry focus

Microsoft ecosystem: strong in platform, integration, and scale

Microsoft brings clear strengths to the ERP market. Microsoft is especially relevant for companies that want a scalable business application platform, strong integration across core enterprise processes, and a familiar technology environment. Its cloud-based architecture, unified data model, analytics capabilities, low-code and automation tools, AI-enabled functionality, and broad localization support can help organizations standardize processes, improve visibility, and support growth across markets.

At the same time, industry depth in the Microsoft ecosystem often comes through independent software vendors, original equipment manufacturers, and implementation partners. This makes it important to look closely at the specific setup. Companies need to distinguish between the platform itself, the industry solution built on top of it, and the right Dynamics 365 product. Dynamics 365 Business Central, Dynamics 365 Finance, and Dynamics 365 Supply Chain Management address different needs. The right choice depends on company size, process complexity, international setup, and long term goals.

This is where BE-terna adds value. Microsoft provides a strong foundation for integration, data, scale, and AI. BE-terna helps translate this foundation into processes that fit the industry and work in daily business. We bring process knowledge, templates, extensions, and implementation experience from specific industries. This helps customers move from a strong platform to a reliable ERP solution that supports their teams every day. Examples include our work with companies in fashion and manufacturing, where industry needs shape the solution design from the start.

Infor: strong in deep industrial processes

Infor stands out for its industry-focused CloudSuites, strong vertical approach, and preconfigured processes. Its microvertical capabilities, industry process catalog, support for complex operational requirements, and integration and extension platform make Infor especially relevant for companies that need deep process coverage in manufacturing, supply chain, and industry-specific operations while staying close to standard.

For many industrial companies, this depth is a major advantage. It can help reduce the need for heavy customization and support processes that are already close to industry practice. Still, good technology alone does not guarantee project success. Organizations should also consider solution scope, portfolio complexity, partner capabilities, implementation approach, and careful product selection to ensure the chosen platform fits their target operating model and long-term business needs.

In other words, Infor brings strong industry depth. But success still depends on the project setup. Companies need a clear fit gap analysis, a reliable data model, a sound integration architecture, and strong change management. BE-terna supports customers through exactly these steps. We help turn Infor’s industry strengths into ERP solutions that are clear, manageable, and ready for daily use.

The Gartner® Report

Understand the ERP market more clearly

The Gartner® Report “Magic Quadrant™ for Cloud ERP for Product Centric Enterprises” offers a well founded market overview. Use the report to structure the market and derive the right questions for your ERP evaluation.

Request the Gartner® report

Choose the ERP path that fits your business

For product-centric companies, the most important question is not whether Microsoft or Infor is the better system. The better question is: which ERP model best supports your business? Gartner evaluates providers based on "Ability to Execute" and "Completeness of Vision". These perspectives include criteria such as customer experience, market understanding, innovation, vertical or industry strategy, and geographic strategy. This shows why ERP decisions need more than a feature comparison.

Microsoft can be the right choice when a company wants a scalable platform, strong integration with Microsoft tools, fast standardization, and a broad partner ecosystem. Infor can be the right choice when industry processes, operational depth, and a clear focus on manufacturing or supply chain are the priority. Both paths can be right. The decisive factor is how well the solution fits the company’s processes, people, and goals.

ERP solutions

Find the right fit for your company

Infor and Microsoft are among the defining ERP systems in the market. The key is not a general either or decision, but the solution that best fits your processes, target vision, and organization.

This is exactly where BE-terna supports you. We advise, implement, and guide companies with both Infor and Microsoft solutions. We help organizations translate platform strengths into industry specific processes and use technology in a way that works in daily business and supports measurable results.

Contact us!

Gartner, Magic Quadrant for Cloud ERP for Product-Centric Enterprises, By Greg Leiter, Tomas Kienast et al., 13 October 2025
Gartner and Magic Quadrant are trademarks of Gartner, Inc., and/or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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