Croatian bee products producer transitions from legacy NAV to Business Central

PIP selected an on-premises deployment because it already had suitable server infrastructure. At the time, this option best met the company’s cost and connectivity requirements. 

The project had to preserve the business logic that employees already knew while creating the integrations PIP needed for connected operations. The team also had to coordinate technical work with project deadlines, testing, and reporting obligations linked to EU funding. 

After the core implementation, PIP and BE-terna continued to fine-tune selected complex processes as part of ongoing optimization. Remaining adjustments related to fiscalization processes also required focused attention. 

Before the implementation, employees entered information received from customers or retail systems manually into the ERP system. They then entered the same information again in the delivery provider’s system. 

With Business Central and the new integrations, data now moves automatically between systems. This reduces duplicate entry and simplifies the operational flow from incoming information to fulfillment and delivery. 

PIP also digitalized communication and payment-related processes with banks. Rather than creating one isolated improvement, the project connected several day-to-day processes across the business. 

Domagoj Bračić, CEO of PIP, led the project on the customer side. He coordinated activities, monitored deadlines, managed reporting obligations for the EU-supported project, and supported testing when needed. 

For PIP, timely communication was essential. An unanswered question can delay several related activities and put the wider timeline at risk. Close cooperation between PIP and BE-terna helped both teams resolve questions as they arose and keep the project moving. 

Domagoj Bračić, CEO, PIP d.o.o. 

Because the new environment retained familiar business logic from Dynamics NAV, employees adapted to the new interface and working environment without a lengthy transition period. 

PIP is now considering a future move to the cloud and the introduction of document management. A cloud environment can improve access for employees working in the field once the required connectivity is in place. Document management can further streamline administration and reduce reliance on paper. 

For organizations planning a similar move, a modern ERP solution can retain the strengths of an existing Microsoft environment while making it easier to connect partners, systems, and processes.