Solution Engineer

D365 Customer Engagement Engineer

                        Are you passionate about building and implementing modern CRM solutions?
                        Do you enjoy working closely with clients and transforming business needs into technical solutions?

                       Join our team and help us deliver impactful Microsoft Dynamics 365 Customer Engagement projects                               in a collaborative and forward-thinking environment.

#yourmission

• Collaborate with project teams and stakeholders to plan project timelines and define technical solutions
• Design, develop, and document solutions in Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, etc.)
• Analyze business requirements and translate them into scalable technical solutions
• Provide technical support to consultants, clients, and other stakeholders
• Prepare technical documentation, including integration specifications
• Estimate implementation efforts and support project planning activities
• Define and ensure testing methodologies, including exit criteria for successful delivery
• Ensure high-quality standards across implementations and deliverables
• Identify opportunities for improvements in processes, solutions, and documentation standards
• Proactively resolve technical challenges and support project delivery
• Collaborate across teams in a strong, contribution-driven team culture

#yoursuperpowers

• Experience with Microsoft Dynamics 365 Customer Engagement (CRM)
• Strong understanding of software development and system integration concepts
• Experience with Power Platform, APIs, or .NET is a strong advantage
• Ability to analyze business requirements and translate them into technical solutions
• Strong problem-solving and analytical skills
• Proactive mindset with a willingness to learn and grow
• Excellent communication and teamwork skills
• Fluency in English (additional languages are a plus)

#beternasuperpowers

• Choose your own personal benefits 
• Flexible working hours in a dynamic business environment 
• Benefit related to the rent of the apartment and the 3rd pension pillar 
• Possibility to learn a foreign language 
• Outgoing and friendly office atmosphere 
• Working with international teams and clients 
• Sponsored gym membership 
• Pet-friendly company 
• 100% paid sick leave 
• Free car parking 
• And many more 😊

*We are committed to pay transparency. The applicable salary range will be communicated prior to the first interview

At BE-terna, the focus is on people. BE-YOU: Be who you are and express yourself with us. We are diverse and welcome all applicants, regardless of origin, disability, nationality, religion/belief, age, gender, sexual orientation, and identity. Diversity is what makes our teams special – join us on our journey!

Our projects are diverse – our team is unique! BE-terna is one of the largest providers of business solutions in Europe. With passion for the latest software technologies, we enable our customers to work more easily and transparently. At BE-terna, every single employee can contribute to our exciting projects – teamwork is one of our greatest assets! To know more about us and our culture please visit our Career page.