Associate Consultant - Product administration and support

Associate Consultant - Product administration and support

Do you enjoy understanding business processes, helping users solve challenges, and learning new software solutions? Whether you already have some professional experience in finance or you're a motivated student looking for your first long-term career opportunity, this role could be the perfect next step.
As an Associate Consultant – Product Administration & Support, you will work closely with clients, end users, and development teams to ensure successful software implementation, user adoption, and ongoing support.

#yourmission

• Learn about software solutions, business processes, and implementation methodologies through hands-on training and mentorship
• Assist with software configuration and implementation activities remotely and occasionally at client locations
• Support users by answering questions and helping resolve day-to-day issues
• Participate in user training sessions and workshops
• Prepare and maintain user documentation, manuals, and training materials
• Assist with software testing and validation activities
• Support the collection and documentation of business requirements
• Collaborate with consultants, developers, and other project stakeholders
• Proactively identify issues and escalate complex topics when needed
• Maintain accurate records of project activities and tasks
• Follow established implementation methodologies, processes, and best practices
• Participate in internal trainings, knowledge-sharing activities, and continuous learning initiatives

#yoursuperpowers

• Degree or ongoing studies in Finance, Economics, Business Administration, Accounting, or a related field
• Some professional experience in finance, banking, consulting, administration, business analysis, or a similar environment, or a final-year student with strong career potential
• Strong analytical and problem-solving skills
• Interest in technology, software solutions, and digital transformation
• Excellent communication and interpersonal skills
• Ability to organize work effectively and manage multiple priorities
  
• Proactive mindset and willingness to learn
• Strong sense of ownership and responsibility

#beternasuperpowers

• Flexible working hours, possibility to work from home, and a friendly office atmosphere
• Mentorship and continuous learning opportunities
• Professional development in an international environment
• Sponsored sports activities such as fitness
• Kitchen with unlimited coffee, beverages, and fruit
• Language courses
• Epic team building events & fun activities
• The best New Year parties
• Gifts for many occasions
• Pet-friendly company
• Free car parking
• …and some other perks which you can hear in interview!
  
  

At BE-terna, the focus is on people. BE-YOU: Be who you are and express yourself with us. We are diverse and welcome all applicants, regardless of origin, disability, nationality, religion/belief, age, gender, sexual orientation, and identity. Diversity is what makes our teams special – join us on our journey!

Our projects are diverse – our team is unique! BE-terna is one of the largest providers of business solutions in Europe. With passion for the latest software technologies, we enable our customers to work more easily and transparently. At BE-terna, every single employee can contribute to our exciting projects – teamwork is one of our greatest assets! To know more about us and our culture, please visit our Career page.