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2 min read • Aug 04, 2025
Want to work smarter and close deals faster without digging through a pile of emails? With the latest enhancements to the Sales Order Agent in Microsoft Dynamics 365 Business Central, you can do exactly that. Designed to simplify how sales teams, customer service reps, and operations professionals handle incoming requests, these updates are all about speed, precision, and ease.
Set for general availability in October 2025, this upgrade helps you manage a high volume of sales inquiries even when they arrive in incomplete or unclear formats.
Salespeople should spend their time connecting with customers, not copying data from emails. The enhanced Sales Order Agent takes care of the tedious tasks for you. It processes attachments, picks out delivery details, and even understands instructions written in everyday language.
The result? Less back and forth, faster response times, and more energy for what really matters: your customers.
These upgrades are not just about automation, they are about freeing your team to do more of what they do best. The new Sales Order Agent shifts your sales process from reactive to proactive, helping you respond quicker, generate quotes in less time, and stay competitive in a fast moving market.
Let your sales team focus on customers, not admin work. The new Sales Order Agent handles the rest.
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