Biljana: Modern, dynamic and international environment - A day of an Application Consultant

Describe your working day at BE-terna.

As an early bird, I like to start my working day at 8 a.m. - usually by checking e-mails, going through what was done the previous day and organizing my tasks for the day that follows. Twice a week my working day starts even earlier, since we have our German lessons from 7.30 a.m.

Each day our team has a daily meeting where we follow up on our activities and make a team-plan for the day. This is the time when we share all interesting and useful details about tasks and projects we're on, and coordinate our project activities.

The rest of the day is dedicated to clients – communicating with them upon their requests, analyzing and suggesting the best possible solutions for their business processes, conducting work-shops with key users in different companies in order to provide them with the best training and knowlege on how to use the application in their everyday working tasks. Deep understanding of the client's business processes and needs, together with in-depth knowlege of the ERP application, is crucial in finding and proposing the best solution for the specific requirement. All of this also includes occasional visits to clients' premises, writing documentation and instructions for the clients, communication with developers and writing development specifications, testing developed functionalities, etc.

What skills do you need to do your job successfully?

I would say it takes a lot of patience, and as I have already mentioned, a wide knowledge and understanding of business processes, as well as technical and functional knowledge of the software we work with. Of course, good communication and other soft skills are more than welcome, but maybe first of all - learnability and learning agility.

What do you like about your work?

The fact that being an application consultant in BE-terna is dynamic, that it is challenging and covers a wide area of knowledge gives me joy and constant motivation. And my colleagues are simply amazing.

What is the biggest challenge in your job?

The biggest challenge is probably providing the best solutions and the highest value to clients in a short period of time. It can be rather stressful sometimes, but all the stress pays off with the success of projects (and some perks that the Company provides). :)

When you think about BE-terna, what is the first thing that comes to your mind?

Successful modern organization that moves forward, truly taking its eployees wellbeing into account.

What does BE-terna offer to employees?

A possibility to work, learn and develop in a friendly, modern, dynamic and international environment.

What has been your best experience at BE-terna?

Being at BE-terna has been my best (professional) experience so far! :) I hope it stays that way! :)

What advice would you give to a newcomer at BE-terna?

STAY POSITIVE! :)