Access customer details through a single, 360° customer view and adapt the view for your marketing, sales, and customer service departments with Microsoft Dynamics 365 CRM in the Cloud specialised for the Insurance Industry.
A complete customer overview streamlined from different data sources into one digital profile helps your sales, marketing, and customer service departments to get to know your customers better, and provide a personalised approach in every interaction.
Optimise and automate customer service, sales, and marketing processes and increase employee productivity and efficiency to enhance customer retention and satisfaction.
Drive every interaction, process, and decision towards successful sales.
Store all customer communication in one single database. Increase customer satisfaction and engagement through traditional and modern communication channels by providing them with an omnichannel experience and agent-assisted service during every interaction.
Cooperate with customers, whilst following GDPR rules, and manage personal customer data with a guided step-by-step process.
Work more intelligently, not harder, with a mobile cloud solution to scale your Insurance business.
End-to-end Insurance cloud CRM solution for sales, marketing and customer care activities.
Accenture‘s research states that for 94% of customers, speed and claim process transparency are the most significant contributors to customer loyalty.
The very structure of policyholders has been changing as millennials have slowly entered the insurance market. The critical factor that requires insurance companies to keep pace with digital transformation and technologies is the fact that policyholder expectations and needs are ever-changing.