In the insurance industry, building customer loyalty can be a challenge, especially when there are few interactions and no claims. Demonstrating additional value becomes crucial during these times. Therefore, when a claim is made, it becomes a "moment of truth" that can determine whether you gain a loyal customer for years to come.
Customers crave convenience, desiring swift and seamless claims registration and approval accessible on their phones, anytime, anywhere. Quick actions in implementing new tech in these processes are crucial.
By optimizing processes to reduce manual work, your employees can fully concentrate on showing that you genuinely care during challenging situations for your customers and earn their loyalty. We can show you how this is done.
Don't miss
out on
this webinar
and discover how
other insurance companies are using IT to strengthen loyalty.
Learn how to:
- Improve customer experience
- Handle more claims faster to gain a competitive advantage
- Leverage chatbots to their maximum potential
- Utilize BE-terna Insurance CE solution based on Microsoft Dynamics 365 to scale and optimize processes, such as integration capabilities and more intelligent workflows
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How AI and Machine learning enhance relevance in offers
- How AI and Machine learning help you identify churn risk
Join this webinar to learn valuable insight from Customer Engagement industry experts and start your own journey towards a digitized end-to-end business model!
Together, let's create a bond of trust and support that lasts a lifetime.
