Partner Alliance Associate

Zagreb, Croatia
Belgrade, Serbia
Ljubljana, Slovenia

Partner Alliance Associate

We are looking for a Partner Alliance Associate to join our international Partner Alliance team. This is a global role, where you will work closely with our Technology partners’ platforms and internal teams across BE-terna’s regions.

As a Partner Alliance Associate, you will be responsible for the operational and administrative backbone of BE-terna’s technology partnerships and especially that of Microsoft. You will manage incentives administration, partner program requirements, and related internal processes end-to-end, ensuring accuracy, compliance, and timely execution. In this role, you will maintain and optimize our partner platforms and documentation, coordinate with internal stakeholders, and act as the go-to person for partnership operations and reporting.

#yourmission

  • Own the operational and administrative management of key partner platforms (e.g., Microsoft Partner Center), ensuring data quality, correct access/roles, and up-to-date partner information.
  • Coordinate Microsoft incentives and program requirements end-to-end: tracking eligibility, collecting documentation, supporting submissions, and ensuring timely follow-up and approvals.
  • Maintain the internal partner “operating system” (processes, templates, checklists, and documentation) so teams can execute consistently across markets and business units.
  • Prepare and share partner performance reporting and operational insights (e.g., incentives status, compliance items, program milestones), highlighting risks and next actions.
  • Drive continuous improvement of partner operations by identifying bottlenecks in processes and platforms and implementing practical fixes or enhancements.
  • Take end-to-end ownership of assigned tasks and projects, providing regular updates and ensuring successful delivery with minimal supervision.

#yoursuperpowers

  • Bachelor’s degree in Business Administration, Finance, IT or equivalent experience from a relevant role.
    0–2 years of experience in a coordination, operations, administration, or partner/support function.
  • Foundational knowledge of the Microsoft Partner Ecosystem and portals is a strong advantage.
  • Strong administrative skills: structured approach, attention to detail, and ability to follow processes and meet deadlines.
  • Comfortable working with platforms and data (e.g., Excel, CRM systems, portals); able to keep records accurate and up to date.
  • A proactive mindset with a strong sense of ownership and accountability.
  • Ability to manage priorities independently in a fast-paced, changing environment.
  • Excellent communication and interpersonal skills to engage stakeholders at all levels.
  • Ability to work collaboratively with cross-functional and international teams.
  • Curious and improvement-minded, spots inefficiencies and suggests practical ways to simplify processes.
  • Strong problem-solving skills and the ability to anticipate and resolve challenges.
  • Strong discipline and reliability in managing your own time and maintaining visibility on progress.
  • Fluent English (required)
  • Willingness to travel occasionally for internal meetings.

#beternasuperpowers

We operate as one international team — and so are our benefits. While local specifics may vary, our Group-level benefits are designed to ensure a positive and rewarding employee experience, no matter your location:

  • Flexible working hours and a modern hybrid work environment
  • Support for sports activities
  • Participation in international team events and knowledge-sharing initiatives
  • Meaningful employee recognition and celebration moments
  • A supportive and inclusive company culture
  • Opportunities for growth in a dynamic, international setting
  •  Access to an exclusive AI license and an internal training program focused on artificial intelligence.
  • Professional and personal development opportunities, including certifications and career growth paths.

 

At BE-terna, the focus is on people. BE-YOU: Be who you are and express yourself with us. We are diverse and welcome all applicants, regardless of origin, disability, nationality, religion/belief, age, gender, sexual orientation, and identity. Diversity is what makes our teams special – join us on our journey!
Our projects are diverse – our team is unique! BE-terna is one of the largest providers of business solutions in Europe. With passion for the latest software technologies, we enable our customers to work more easily and transparently. At BE-terna, every single employee can contribute to our exciting projects – teamwork is one of our greatest assets! To know more about us and our culture please visit
our Career page.

 


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