Discover Customer Service with Microsoft's Contact Center

What you'll learn in this webinar

Modern customers expect more - and traditional contact centers are struggling to keep up.

In this recorded session, we’ll explore how Microsoft Dynamics 365 Contact Center helps companies:

• Deliver consistent support across every channel
• Empower agents with AI-based tools
• Enable intelligent self-service
• Give supervisors actionable insights
• Run operations efficiently - even if you don’t use Microsoft CRM

Bojan Toprek

Business Development Manager, BE-terna

Ivica Ivančić