Director of IT

Director of IT

As the Director of IT, you will lead BE-terna’s internal IT organization across all countries and regions, ensuring reliable, secure, and efficient IT operations that support our business and digitalization goals. You will report directly to the Chief Digitalization Officer and collaborate closely with Digitalization, Finance, Legal, and other group functions.
You will be accountable for ensuring a well-governed, high-quality IT organization, and working with your international team, you will ensure robust infrastructure, strong security, and clear governance processes, supporting business systems and digital transformation projects.
We are one of the leading European business software companies with strong partnerships with Microsoft, Infor, and Qlik.
Our customers include large and medium-sized enterprises whom we accompany on their digitalization journey — and we follow the same journey internally.

#yourmission

• Lead and develop BE-terna’s IT organization (approx. 13 professionals across multiple geographies), ensuring a stable, secure, and efficient IT environment.
• Serve as the accountable owner of IT operations, owning IT performance indicators and ensuring continuous improvement of service levels and user experience.
• Oversee daily IT operations, including network, server, end-user hardware, mobile devices, and support services.
• Own and maintain BE-terna’s IT security and compliance framework, ensuring continued alignment with ISO27001 and related policies.
• Ensure that IT processes adhere to corporate, legal, and data protection standards (GDPR, cybersecurity, privacy).
• Oversee IT infrastructure and systems to ensure scalability, reliability, and security across the organization.
• Define and maintain architecture standards for IT-owned domains (identity management, endpoint protection, infrastructure and related security, etc.).
• Collaborate closely with Digitalization, Finance, Legal and other group functions, to ensure IT alignment with BE-terna’s strategic direction.
• Manage IT vendors, partnerships, licenses, budgets, and assets — ensuring transparency, financial control, and lifecycle management.
• Drive governance between IT operations and digitalization initiatives, ensuring clear ownership and smooth transitions from project delivery to operations.

#successinthefirstyear

In your first 12 months, success means:

• Stable and reliable IT operations across all BE-terna regions.
• Clear, transparent, and improving IT KPIs (uptime, response times, user satisfaction, cost control).
• Delivering on agreed IT security levels and continued ISO27001 compliance.
• Well-defined and implemented governance model between IT and Digitalization, with clear ownership of applications, budgets, and transition to IT operations and support.
• Strengthened vendor management, budgeting transparency, and financial follow-up.

#yoursuperpowers

• Proven experience in IT leadership roles within an international, multi-country organization.
• Strong technical understanding of IT operations, infrastructure, and security, enabling you to lead and support technical teams.
• Experience supporting digitalization or process automation projects.
• Excellent knowledge of Microsoft technologies (M365, Azure, Windows Server, Active Directory, etc.).
• Familiarity with structured compliance frameworks (ISO27001, GDPR).
• Strong leadership, communication, and stakeholder-management skills, with the ability to motivate and align geographically distributed teams.
• Structured, analytical, and proactive mindset with a focus on stability, process discipline, and measurable outcomes.
• Financial awareness and experience managing and owning IT budgets.
• Excellent command of English; additional European languages are a plus.

#beternasuperpowers

We operate as one international team — and so are our benefits. While local specifics may vary, our Group-level benefits are designed to ensure a positive and rewarding employee experience, no matter your location:

• Flexible working hours and a modern hybrid work environment
• Support for sports activities
• Participation in international team events and knowledge-sharing initiatives
• Meaningful employee recognition and celebration moments
• A supportive and inclusive company culture
• Opportunities for growth in a dynamic, international setting

At BE-terna, the focus is on people. BE-YOU: Be who you are and express yourself with us. We are diverse and welcome all applicants, regardless of origin, disability, nationality, religion/belief, age, gender, sexual orientation, and identity. Diversity is what makes our teams special – join us on our journey!
Our projects are diverse – our team is unique! BE-terna is one of the largest providers of business solutions in Europe. With passion for the latest software technologies, we enable our customers to work more easily and transparently. At BE-terna, every single employee can contribute to our exciting projects – teamwork is one of our greatest assets! To know more about us and our culture, please visit our Career page.