Ovo je priča o chatbotovima, koji su ovdje došli da ostanu. Oni su naši mali prijatelji roboti, čiji mali prozori stalno iskaču na našim uređajima, dok surfamo internetom, ili koristimo različite aplikacije.
The implemented D365 CRM solution from BE-terna helps us to better serve our customers. Customers, products as well as employees are networked, future potentials can be recognized and put into practice.
We were looking for a solution that would effectively support the roadside assistance process and found one in Microsoft Dynamics CRM. The highlights were the ability to quickly implement the solution, adapt it the specific requirements of the business process and integrate it with internal and external systems, such as GPS and mobile messaging.
Janez Leskovec, Head of Warranty and Extended Warranty Department