Infor Platform

Infor OS is a Digital Business Platform

Infor OS (Operating Service) is a market-leading cloud platform. It helps combine services in innovative ways to solve real business problems without upgrades, downtime, or lock-in. Infor OS significantly advances Infor CloudSuites, a set of cloud-based enterprise solutions.

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Business challenges to be solved with Infor OS

Infor OS is the underlying cloud platform designed to address various challenges faced by companies across different industries. Some key challenges that Infor OS aims to solve include:

System Integration: Infor's ION (Intelligent Open Network) revolutionizes system integration by enabling seamless connectivity between disparate systems like PIM, CRM, and third-party solutions.
Centralized Data Management: Infor Data Fabric centralizes data collection and analysis with powerful BI tools, offering a solid foundation for advanced AI/ML applications through its data lake.
Efficient Document Access: Infor Document Management ensures quick and easy access to documents directly from ERP data, eliminating the need to search through multiple directories.
Automated Workflows: ION workflows automate processes, reducing manual interventions by notifying users only when decisions are necessary, improving overall efficiency.
User-Friendly Experience: Infor OS offers a customizable, intuitive interface with personalized dashboards and role-based navigation, enhancing user experience and productivity

Benefits with Infor OS

Infor OS unifies industry-leading cloud technologies that enable rapid innovation and growth in a true multi-tenant cloud environment. The platform challenges the need for point-to-point technologies to provide a scalable way of managing your business. It is the backbone of every one of Infor’s industry-specific CloudSuite solutions.

Infor OS targets all businesses:
Whether your company is medium-sized or large, local or global, you can benefit from Infor OS. It adjusts to your needs and allows companies of different sizes and budgets to access the platform's capabilities.

Infor OS helps your business in the following areas:

Agile Adaptation and Scalable Growth

Adapt quickly to market disruption and scale quickly as the business grows.

Simplify with a Future-Ready Solution

Employ a forever-modern solution and reduce the complexity of your technology footprint.

Maximize Cloud and Data Strategies

Leverage a complete cloud strategy and elevate your data strategy for contextual insights.

Boost efficiency

Increase efficiency and creativity for IT and the business.

Accelerate Productization

Experiment fast, productize faster.

Intelligent Open Network

Connect seamlessly with ION: prebuilt Infor interfaces, third-party integration, centralized data monitoring, and support for diverse technologies.

Interfaces for Infor products: You get predefined interfaces between Infor products.
Interfaces for third-party products: ION can integrate all third-party systems. Data can be filtered, extended, or manipulated in the process.
Central data hub: All data exchanged between systems can be viewed centrally. Maintenance windows can be scheduled, and in case of an error, data can be retransmitted.
Monitoring of interfaces: Data between systems can be monitored, and the necessary personnel can be informed in case of an error.
Support for different technologies: Regardless of the technology used by the systems to be connected, almost anything can be integrated with ION: File, FTP, database, REST API, message queue, and data streams.

API Gateway

The Infor API Gateway enables secure, unified access to third-party REST APIs with single sign-on, hybrid connectivity, robust authentication, and comprehensive monitoring.

Integration of third-party API suites: All REST APIs from third-party systems can be integrated and used within ION.
Single Entry Point for all REST APIs: Authentication is only required once for the Infor CloudSuite, and the API Gateway then handles authentication for the API suite.
Connectivity: The Infor API Gateway supports hybrid integrations by using the Enterprise Connector, the API Gateway Bridge Solution, and the Hybrid Service to securely connect on-premises systems with cloud-based services.
Authentication: The Infor API Gateway ensures secure API interactions through OAuth2 authentication, service accounts, fine-grained access control, and various security policies.
Monitoring and Logging: Comprehensive monitoring and logging capabilities for tracking and analyzing API usage.

Workflow & Process automation

Automate workflows with exception-based alerts and event triggers, ensuring process security and efficiency without manual checks.

Exception-based work: Data and data changes are monitored, and employees are only notified in defined exceptional cases, making manual checks unnecessary.
Automation of processes: Processes can be fully automated through event-based triggers and predefined workflows.
Software-supported process flows: Workflows help you map out business processes, guide employees through the processes, and thereby achieve process security.

Infor Document Management

Infor Document Management offers secure document archiving, ERP integration, and full lifecycle management with cloud printing, template customization, and streamlined output control.

Audit-proof archiving and categorization of documents: Optimize your document organization with the integrated document management system that enables efficient categorization and attribute-based labeling of your documents.
Linking documents with ERP data: By utilizing attributes, your documents are seamlessly linked with ERP data and can be displayed immediately.
Output management: Infor Document Management allows users to create and customize document templates, manage email distribution, and print directly from the cloud.
Printer control: Infor Enterprise Print includes tools for managing printing services, ensuring accurate and timely document output.
Lifecycle Management: Comprehensive management of the entire document lifecycle, including archiving, security, collaboration, and versioning.

Data Fabric

Infor Data Fabric centralizes data in a data lake, mirrors ERP data in near real-time, and enables real-time synchronization with external systems for seamless data access.

Data Lake: All your data in one central location.
ERP Data Mirroring: Your ERP data is mirrored in near real-time to the data lake and can be made available for BI systems or external systems.
Real-time Data Streams: Data can be synchronized in real-time to external databases using data streams.
Security mechanisms: you can define permissions at a highly detailed level, giving you confidence that sensitive information remains accessible only to those with proper clearance

M3 Analytics

Infor M3 Analytics enables data-driven insights with industry-specific dashboards, KPIs, and an analytical data model for sales, finance, production, and more, all powered by Infor Birst.

Overview: Infor M3 Analytics offers data-driven analysis through integration with Infor Birst, a business intelligence platform.
Components: The analysis includes fact tables and an analytical data model for various business areas such as sales, finance, procurement, production, and warehousing.
Key Performance Indicators (KPIs): M3 Analytics provides KPIs that deliver strategic and tactical information to executives and business managers to help them manage their business.
Industry-specific: Depending on the industry, predefined dashboards are provided.

Artificial Intelligence/ Machine Learning

Boost customer satisfaction, optimize asset maintenance, forecast demand accurately, and make strategic pricing decisions for growth.

Put customers first: Harness insights to understand what to sell and how to keep customers happy, boosting interaction efficiency, retention, and driving revenue growth.
Reduce cost: Extend asset life and optimize maintenance with predictive analytics, enhancing asset health, labor efficiency, and inventory management.
Predict the future: Accurately forecast demand by leveraging historical data and market conditions, reducing inventory costs, and boosting your revenue.
Price to sell: Leverage market drivers and price history for strategic pricing decisions, enhancing your pricing analysis to achieve market-centric pricing.

One-stop-shop cloud platform for all industries

Infor OS is an out-of-the-box cloud platform for all industries that solves your business problems without upgrades, downtime, or lock-in.

Why choose us?

BE-terna is a trusted Infor Gold Partner

The collaboration between BE-terna and Infor creates a strong platform for digital transformation, helping companies improve their competitiveness and optimize their operational efficiency. We offer various services to help you get the most out of your Infor OS:

Tailored ERP Solutions: BE-terna offers consulting, strategic planning, and implementation to customize ERP solutions that address specific business needs.
Industry-Specific Customization: We adapt Infor’s technology to meet the unique challenges and requirements of your industry, providing specialized solutions.
Seamless Integration: BE-terna ensures Infor software integrates smoothly with existing systems, optimizing processes and workflows for maximum efficiency.
Cloud Transformation: We guide businesses through the migration from on-premises systems to cloud-based solutions with Infor CloudSuite.
Certified Expertise: As an Infor Gold Channel Partner for the entire German-speaking region, BE-terna offers the highest level of certification, ensuring top-tier service and support.

Perfect Match

BE-terna is an Infor Gold Channel Partner for the entire German-speaking world - the highest certification grade a company can achieve. This certification has helped to establish us as a highly qualified partner for ERP projects. We sell, implement and service the entire Infor M3 family of products.

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Infor OS is a Digital Business Platform

Business challenges to be solved with Infor OS