Video: The latest features and updates of Dynamics 365 for Sales and Customer Service that will make your work even more enjoyable

To give you just a taster of the latest features and updates, here are the key points for each product:  

Dynamics 365 Sales - new features and updates:

• Improved forecasting
• New sales mobile experience
• New experience when creating quotes
• Enhanced PDF experience
• New email attachment management

Dynamics 365 Customer Service - new features and updates:

• Interface improvements
• New multisession app
• Enhanced knowledge articles view & editing
• Improved email template editor
• Improved timeline

So, discover more of what Microsoft has prepared for the end of 2020 by checking out the video below: 

**VIDEO**