The joy of CRM

CRM in Microsoft Dynamics 365

Professional tools that are intuitive to use are the key for establishing customer relationships in sales, field service and marketing, and for maintaining these relationships over the long term. Satisfying shopping experiences, individual support and a personal touch with every interaction: That’s what customers want today.

Microsoft Dynamics CRM 365 combines all functions in sales, field service, customer service and marketing in order to support your customers at every touch point. This in turn allows all of your teams to gain more clarity, insight and perspective – from lead generation through to service provision.

Familiar interface, high level of user acceptance

Dynamics 365 is fully integrated into the Microsoft product family. As a result, the solution provides you with an extensive selection of productivity solutions. Furthermore, your employees are familiar with the new tools from day one, since they are already familiar with the user interface as well as its consistent look and feel.

The joy of CRM

Customer Journey

Distribution and Sales

Boost and accelerate your sales with Dynamics 365 for Sales. Utilise digital intelligence with every closing to foresee the needs of your customers in advance and assist them with a personal touch. → more

Customer Service

Ensure intelligent on-site customer support with Dynamics 365 for Field Service, transforming service calls into strategic advantages. → more

Field Service

Ensure intelligent on-site customer support with Dynamics 365 for Field Service, transforming service calls into strategic advantages. → more

Case Studies

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