Professional tools that are intuitive to use are the key for establishing customer relationships in sales, field service and marketing, and for maintaining these relationships over the long term. Satisfying shopping experiences, individual support and a personal touch with every interaction: That’s what customers want today.
Microsoft Dynamics CRM 365 combines all functions in sales, field service, customer service and marketing in order to support your customers at every touch point. This in turn allows all of your teams to gain more clarity, insight and perspective – from lead generation through to service provision.
Familiar interface, high level of user acceptance
Dynamics 365 is fully integrated into the Microsoft product family. As a result, the solution provides you with an extensive selection of productivity solutions. Furthermore, your employees are familiar with the new tools from day one, since they are already familiar with the user interface as well as its consistent look and feel.