BE-terna Service Center

Our stated goal in our mutual partnership with our customers is to provide them optimum support and information, which we believe are key factors for success. The successful completion of a project to everyone’s satisfaction is only half the battle. The expert follow-up support that we provide after your project goes live completes the overall package and guarantees that your project will be a success over the long term.

Fast, easy and efficient

With our web-based Service Center, we have introduced a simple, efficient support structure that allows us to provide you with fast, effective troubleshooting support. Additionally, you can also contact our support staff by email or on our telephone hotline.

But of course, our support doesn’t end when the business day is over – we are available to assist you with special projects or requests as desired, even outside of normal business hours.

Transparency is part of good service

Our Service Center offers an efficient and cost-effective support structure should you need small adjustments to the system, software or certain settings or system expansions or individual workshops. This is where you can send us your queries and view the current processing status of the issues you’ve reported.

BE-terna Service Center

Contact

Service Center Infor M3
+43 512 362 060 888

Service Center Dynamics AX
+43 512 362 060 555

Stay in touch

Tel +49 34297 648 0
sales@be-terna.com