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BE-terna achieves the 2023-2024 Microsoft Business Applications Inner Circle award.
Date of the event: 20.4.2022 at 10:00 A.M.
Omnichannel marketing, sales, and customer service allow you to remain relevant and competitive in a crowded market.
In this type of strategy, once a customer engages with a brand by clicking an ad or visiting a website, each of their social channels is now a tool to continue to communicate the brand message. Each channel is now updating to the last experience the customer had with your brand. Each touchpoint across the process creates a unified experience for your prospects.
Implementing a successful omnichannel banking and insurance strategy is not always easy. That is why we decided to gather the best experts from the omnichannel world who have already worked with many banks all over the world.
About Ivica Grgic, Global Industry Advisory Executive - Banking & Insurance at Infobip :
Ivica has been working for over 12 years in the FSI Industry.
Throughout his career he experienced working on different topics including digital transformation and omnichannel banking and insurance.
Ivica holds a MBA from the Frankfurt School and Management.
Digital banking and the movement towards a cashless society are both giving banks the opportunity of a lifetime to gain the benefits of data collection for up-selling, cross-selling and increasing customer retention. Find out how in the video!