Better service processes – increased performance

Customer-oriented services, exceeding expectations, represent customers in their organisation, profitability and continuous repeat business – these are just some of the challenges service providers face. Even if the requirements vary in detail depending on the subsector – for example, professional services, architecture, construction, event technology and property or media and entertainment – there are still many similarities that determine the success or failure of service providers.

This includes global expansion, an increased number of legal and compliance-related guidelines, the correct risk management and the current employee demographic change. Customers also expect maximum transparency in their service provider’s processes and closer cooperation between the individual organisations.


Our solution: BE-Services


BE-Services helps service providers to tackle these challenges. The high-performance ERP solution ensures consistent support for your service processes and reliable performance Management.

Better service processes – increased performance

Your benefits

Project management

Project management

Full control of value creation in your projects at all times

  • Efficiency and a consistent overview of project profitability – the vision becomes a reality
  • Transparency in real time – regarding the performance of your employees, your customers and Projects
  • Project information from the ERP system on smart phones and tablets allows your project team members to work wherever they are
  • Your employees and projects in the centre of the ERP system means maximum control and Efficiency
  • An integrated, comprehensive solution for CRM, ERP and HRM – the basis for efficient project implementation and maximum project control
Performance and member management

Performance and member management

Efficient performance and member management

  • Member management
  • Contribution declaration
  • Fee invoicing
  • Management of association services (licences etc.)
  • Course and event management
University management

University management

Effective support for all processes in the management of a university

  • Student administration with tuition fee invoicing
  • Performance agreement with instructors, performance recording and settlement
  • Mapping the organisational structure/staff appointment scheme
  • HR management and wage management
  • Financial management with purchase order and order management
  • Institute project management for R&D
  • Course controlling with BFS and SBFI statistics
  • Interfaces to training management systems (EVENTO, ADUNIS…)

Case Studies

(Kopie 1)

HSR Hochschule für Technik Rapperswil

Um sich fit für die technischen und unternehmerischen Herausforderungen der Zukunft zu machen, beschloss die Schulleitung der Hochschule für Technik Rapperswil die Modernisierung der veralteten Softwarelösungen und setzt nun auf Microsoft Dynamics AX.

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Unia

Unia, die größte Gewerkschaft der Schweiz, implementierte die Module Finanz, Mitgliederbuchhaltung, Personal und Lohn (Payroll Swiss) von Microsoft Dynamics AX zur Verwaltung ihrer Mitglieder.

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KPMG Schweiz

KPMG ist eine der führenden Wirtschaftsprüfungs- und Beratungsgesellschaften, beschäftigt alleine in der Schweiz und in Liechtenstein rund 1700 Mitarbeiter und ist an 11 Standorten vertreten.

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Stay in touch

Tel +49 34297 648 0
sales@be-terna.com