Customer-oriented services, exceeding expectations, represent customers in their organisation, profitability and continuous repeat business – these are just some of the challenges service providers face. Even if the requirements vary in detail depending on the subsector – for example, professional services, architecture, construction, event technology and property or media and entertainment – there are still many similarities that determine the success or failure of service providers.
This includes global expansion, an increased number of legal and compliance-related guidelines, the correct risk management and the current employee demographic change. Customers also expect maximum transparency in their service provider’s processes and closer cooperation between the individual organisations.
Our solution: BE-Services
BE-Services helps service providers to tackle these challenges. The high-performance ERP solution ensures consistent support for your service processes and reliable performance Management.