Every day, high-tech companies have to face the manifold challenges presented by a particularly volatile market. In nearly all segments of the industry, there are specific challenges to tackle. Extremely short innovation cycles, volatile prices for raw materials and increasingly tough competition from Asia are the typical characteristics of the market environment in which high-tech companies operate. Large investments in research and development mean all business processes need to become even more efficient.

Our solution: BE-Production

Our BE-Production industry solution gives you an overview of all of your company’s business processes, regardless of country, location, currency or language. The ability to always have a precise overview of production levels, efficiency, inventory and employees throughout your entire global organisation can be a decisive factor in your company’s profitability and may determine its viability in the long term.

Companies that specialise in the production of high-tech products are leading many market segments around the world. Maintaining a high degree of innovation and pursuing customer-oriented company strategies help these companies secure advantages over global competition and tap new sources of revenue.

Sustainable growth calls for transforming from a product-oriented company into one with a customer-oriented corporate culture.

Our solution: BE-Production CRM

• Lower costs and boost efficiency
  Acquire information more quickly within the customer-oriented sales and service organisation

• Map customer-related processes
  Provide optimised, customised customer support and fulfil customer requests through a centralised database available company-wide, as well as coordinated workflows

• Collaboration across departments and locations
  Seamless interlinking of sales, marketing and service across countries to maintain customer loyalty and tap new markets