Solution Consultant

Zagreb, Croatia

Solution Consultant (f/m/d)

Robotic Process Automation


Wanted: Friendly human face for who will operate within our Robotic process automation team & work with humans & not so human faces😊

If you are interested in business optimization, don't wait, just apply! Our HR robot will do the rest. 😀 



  • Designing RPA process solutions in accordance with standard RPA design principles and conventions (Robotic Operating Model)
  • Configuring new RPA processes and using core workflow principles that are efficient, well structured, maintainable and easy to understand
  • Creating and maintain solution documentation
  • Supporting existing processes and implementing change requirements as part of a structured change control process.
  • Problem solving issues that arise in day to day running of RPA processes and providing timely responses and solutions as required
  • Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process



  • At least 2 years experience as na IT consultant
  • Experience with Robotic Process Automation
  • Bachelor’s or Master’s Degree in business or technology
  • Good Interpersonal skills with the ability to interview business users and stake holders, gather business process details and identify solution requirements
  • Facilitation skills for leading business users through a set of actions in order to achieve a desired outcome for improving the current way of working
  • Good written skills with the ability to clearly document and explain business processes and automated solution designs
  • Good communication skills with the ability to present technical details to a nontechnical audience
  • A working knowledge of business processes and the ability to understand new business processes
  • An ability to visualize how an automated solution will work in the wider business environment, to understand its advantages and what its effect will be
  • Any deeper technological experience such as coding or databases is advantageous but not required
  • A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team
  • Driver’s license & readiness to travel (app. 1 week per month)



  • Continuous learning and training
  • Autonomy at work
  • Flexible working hours in the tallest skyscraper in Croatia with free parking
  • Work with passionate, positive and ambitious people
  • Unforgettable team buildings & fun activities
  • Sponsored gym membership and language courses
  • Working in a successful company that is growing and changing every day

                       …and some other perks which you can hear in interview!


Our projects are diverse – our team is unique! With over 890 employees across 23 offices, BE-terna is one of the largest providers of business solutions in Europe. With passion for the latest software technologies, we enable our customers to work more easily and transparently. At BE-terna, every single employee can contribute to our exciting projects – teamwork is one of our greatest assets! To know more about us and our culture please visit our Career page.

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